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  • The Orange Door in Central Highlands
    21 Armstrong Street North
    Ballarat, 3350
    52 Grant Street
    Bacchus Marsh, 3340
    Opening hours 9am to 5pm Monday to Friday (except public holidays)
    Services offered:
    Adults, children and young people's family violence services
    Child and family services
    Aboriginal services
    Services for people who use violence

Statewide, after-hours services

1800 015 188
(24 hours a day, 7 days a week)
1800 819 817 or text 0427 767 891
(8am to 11pm, 7 days a week)
  • for adult male victims of family violence and victims of violent crime
13 12 78
(5pm to 9am Monday to Friday, 24 hours on weekends and public holidays)
  • for children and young people whose safety is at risk
1800 806 292
(24 hours a day, 7 days a week)
  • for victims of sexual assault
1300 766 491
(8am to 9pm Monday to Friday; 9am to 5pm Saturday and Sunday)
  • for people at risk of using family violence
  • free, confidential, expert support for men and their family and friends
1800 55 1800
(24 hours a day, 7 days a week)
  • a free, private and confidential, telephone and online counselling service for young people aged between 5 and 25
1800 729 367 or text 0480 017 246
(10am to 5pm, 7 days a week)
  • specialist advice to LGBTIQ+ people and their friends and families.
1300 78 99 78
(24 hours a day, 7 days a week)
  • is a telephone and online counselling service for men with family and relationship concerns